Commercial plumbing systems might seem like bigger versions of residential systems, but they’re significantly different, especially the sewer system. Yes, commercial sewer pipes remove wastewater from the building like residential pipes, but the complexity between the two systems differs a lot. When your building has sewer-related issues, you must hire experienced commercial sewer repair contractors.

We have a strict set of principles for how we respond to sewer and septic matters, and we believe any contractor or sewer company in this field should follow the same standards. In this post, we explain the criteria you should look for when choosing a sewer contractor for your business.

Hire Class A Licensed Contractors

The license your contractor holds matters more than you realize. Hiring a contractor for sewer-related matters who doesn’t have a Class A license will delay the job. Unlike everyday plumbing problems like leaky faucets or toilet repair, a sewer problem requires a greater skill set. It often requires construction and demolition (C&D) that the average plumber isn’t licensed to do. Even trenchless sewer line repair has C&D aspects required of the job.

Class A contractors are city-bonded and have permission to make repairs to broken pipes under public areas. This is very important because many sewer jobs require repairs to the lower lateral. This section of the sewer pipe is often located under sidewalks, city streets, and other public areas. Special permits and inspections are required of these jobs, and only city-bonded contractors can make repairs.

Hire a Contractor with 24-hour Availability

When you have a plumbing emergency at your building, you don’t have time to wait until “normal” business hours for repairs. Instead, you need contractors who work around the clock and show up on time for jobs. Don’t be afraid to call for after-hours service. Some companies don’t make the call because they don’t want to pay emergency fees. The best contractors don’t charge outrageous fees for 24-hour service because they know it’s important to work around your schedule.

Hire Contractors Who Guarantee their Work

Contractors who guarantee their work stand behind the quality of their services. Whether you need to repair or replace your sewer system, you should have confidence that the work is done right the first time. Commercial sewer companies that guarantee their services have skilled, well-trained contractors. They use state-of-the-art equipment to make advanced repairs. Before you hire a sewer contractor, ask them to explain their work guaranteed policy.

Hire Professionals Who Clean Up

Sewer repair and installation is messy. It’s not always pretty and worksites get dirty. The best contractors clean up their messes at the end of the day. Even if a job takes longer than a day to complete, professionals secure the worksite to prevent mishaps and injuries. Commercial property owners should never accept sloppy worksites as par for the course.

Hire Friendly Contractors

Professionals know how to treat their customers. You never have to accept bad behavior from contractors who refuse to answer your questions about the job, talk down to you, rush you to make a decision, or other rude interactions. If you call a contractor and get a bad feeling, listen to your gut and keep looking.

Hire Contractors Who Offer the Best Solutions

Great sewer contractors look at the whole picture and make repair or replacement solutions based on the severity of the problem, your company’s unique needs, and the lasting effects of the solution. Some contractors might use cheaper materials or try to woo you with trendy repair methods that don’t stand the test of time. Choose contractors who care about the integrity of the project. Not those who just want to get paid and move on to the next job.

Do You Need a Sewer Repair Contractor in Altadena?

At Street Works Engineering Sewer and Septic, we care about our customers’ experiences and go above and beyond to deliver exception commercial sewer services. If you want to work with qualified, city-bonded sewer repair contractors in Altadena with a reputation for quality service and excellent workmanship, call us today to learn more!